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"First and foremost…the staff…hands down the most kindest and welcoming! I forgot the name of the lady that helped us check-in, but she was so warm and bubbly it helped calm our nerves as we had a very chaotic day and were so ready to sleep! And Claire who we saw the next day, was so caring I had not brought sanitary pads with me on my trip and it was kind of her that she lent me her own! A few days later there was a gentleman at the reception who was very patient with answering the many question my family and I had during our stay. Overall lovely staff! We didn’t not get to try the food at the hotel as my family and I were always out and about, so we don’t have much of a review on the food, however the prices were a little on the expensive side. Room with great wifi and soft beds and washrooms clean. Room service beautiful! One thing I would say that there was not much light in the room, as in more lamps or a ceiling light would have been nice as it felt a little gloomy at time with not much light. Overall, would definitely come again!!"

"It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊 "

"It was all good in general "

"Hotel lovely in great surroundings. Room clean but bathroom needed refreshing.(the door). we had dinner in the bar although a little pricey food was excellent and plenty of it. The only down side was the state of the drive with quite a few pot holes could be a problem if unsteady on your feet and not good on the car tyres."

"I liked the staff and how friendly they were also great bar staff both day and night very friendly. Didn’t want to leave!"

"A short covered walk to the hotel from the airport terminal mmade this a convenient place to stay. Largish room, and bar was pleasant with food and and a few kinds of beer."

"Parking charge for the customer it's not good we are Already paid top price for hotels to booked should customers hus booking hotel Get parking free "

"Excellent "

"Excellent and outstanding customer services. Professional house cleaning service."