Impeccable guest service characterizes every 5-star hotel in Vorkuta. From the second you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. Also, hotels have to offer upscale amenities to meet the standard for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.