"This is a great place to stay and while it was pricier than most places in Caracas, I found it was great value for money with very helpful staff and splendid service. I do think that the restaurant staff could have been friendlier when they told me that my reservation did not include breakfast, which was an honest mistake from me. Yet I was somehow made to feel guilty, as if I had tried to take advantage or something. Maybe they should be trained to better deal with cases like this? It didn't...
"This is a great place to stay and while it was pricier than most places in Caracas, I found it was great value for money with very helpful staff and splendid service. I do think that the restaurant staff could have been friendlier when they told me that my reservation did not include breakfast, which was an honest mistake from me. Yet I was somehow made to feel guilty, as if I had tried to take advantage or something. Maybe they should be trained to better deal with cases like this? It didn't...
Jean-Michel