Outstanding guest service is at the heart of every 5-star hotel in Sono-ri. From the minute you step through the door, staff attend to your every need, whether arranging customized tours or providing in-room massage treatments. Also, hotels have to offer top-rate conveniences to qualify for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.