Exceptional guest service is at the heart of every 5-star hotel in So Ta. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels have to offer top-rate amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.