"Disappointing customer service
Unfortunately, our experience with this hotel was very disappointing. We accidentally booked the wrong month and noticed the mistake within 24 hours. We immediately contacted Expedia and tried to work with the hotel to correct the dates, as we genuinely wanted to stay at the property.
The hotel did not respond to our follow-up messages through Expedia, so we eventually had to reach out through WhatsApp. Unfortunately, the communication there demonstrated very...
"Great location and views of the mountains. Full amenities- great breakfast, bar, dinner, and a variety of spa services. Pools and hot tubs, saunas were great. Robes, slippers provided. Comfy rooms and helpful staff."
"A beautiful hotel with wonderful and accommodating staff. Breakfast was perfect; just what one needs prior to a day of sightseeing. Right in the heart of town with the bus stop directly outside so cars can remain parked on site. Thank you!"
"We stayed there for 4 nights. The staffs were very nice and helpful. The lady checked us in kindly asked what we activities planed for the 4 days and helped us tuned our hiking plans and routes, provided detail info and map. This was very very helpful! The room was very clean. Breakfast was wonderful!"
"This hotel was super - can’t fault it. The room was comfortable and clean, reception was helpful and friendly and the view from the terrace was spectacular - we enjoyed some early evening drinks. We chose to have dinner in the hotel and it was superb - really delicious. It is a great location for exploring the dolomites"
"Fantastic stay. The amenities are superb - steam bath was a personal favourite, as well as the pool. It was a perfect way to relax and reset after hikes.
They provide you with a bus pass, which the stop is conveniently located in front of the hotel!"
"Room was comfortable. Staff was helpful and friendly. Service was great. Within walking distance to Dantercëpies lift. Free parking for rentals. Nice outdoor seating area with majestic views for winding down after a memorable trek."
"Vi semestrade på motorcykel när vi hamnade på hotel gardenia, kom sent till hotellet genomblöta och hungriga.
Restaurangen var stängd.
Men kvinnan i receptionen tog emot oss på ett fantastiskt vis tror hon hette Gaby fixade lite kaffe och smörgås och var supervänlig. "
العديد من الفنادق ذات تصنيف 4-نجوم بها الخدمات ذاتها الموجودة في الفنادق ذات تصنيف 5-نجوم. عرض جميع الفنادق ذات تصنيف 4-نجوم في سيلفا دي فال جاردينا.
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن سيلفا دي فال جاردينا
انتقل إلى وجهة سيلفا دي فال جاردينا! واستمتع بأنشطة التزلج، وجولات المغامرات، والجبال.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
