Faultless guest service is the defining feature of every 5-star hotel in San Ignacio. From the minute you step through the door, staff cater to your every need, whether offering luggage assistance and storage or providing in-room massages. In addition, hotels must offer top-rate amenities to be considered for a 5-star rating. These can include luxury bathrooms, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.