Faultless guest service is the hallmark of every 5-star hotel in Robinson. From the minute you arrive, staff attend to your every whim, whether recommending activities and tours or providing in-room massages. On top of that, hotels have to offer upscale conveniences to be considered for a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, gastronomic restaurants and knowledgeable concierge.