"Location is fantastic, and the property is in great condition, especially considering it only opened last year. Rooms are generously sized and well equipped, with a nod to eco-friendliness. Service is what’s lacking compared with many other five-star hotels. For example, check-in upon our late-night arrival was delayed due to a lack of staff. Busy and perhaps a bit overhyped, it felt more transactional than like a hotel that prioritizes personalized relationships."
"Location is fantastic, and the property is in great condition, especially considering it only opened last year. Rooms are generously sized and well equipped, with a nod to eco-friendliness. Service is what’s lacking compared with many other five-star hotels. For example, check-in upon our late-night arrival was delayed due to a lack of staff. Busy and perhaps a bit overhyped, it felt more transactional than like a hotel that prioritizes personalized relationships."
Helena Yang