Impeccable guest service is the hallmark of every 5-star hotel in Raman. From the instant you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. In addition, hotels must offer superior amenities to qualify for a 5-star rating. These can include deluxe baths, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.