"Terrible experience with resort service along with-
*Rooms are not upgraded, no phone charging outlets, repairs not done,
*ATM on site wasn't working (guest services don't offer solutions, and was obvious didn't care)
*Beer selection was dismal (heineken as only option), and no semi-sweet white wine
*Hours at the "unique" pool area, water was not kept stocked, no glasses several time - just wasn't monitored
*Hours for pool towels to be exchanged were 10:30am to noon - ONLY, so if you went off...
"The highlights of our stay were definitely the food, with both breakfast and dinner being excellent. The large swimming pools with warm water were another fantastic feature and made it easy to relax and enjoy our time.
The hotel has made some great improvements, and we really appreciated the thoughtful touches, such as having wine glasses in the room and enough amenities provided for all guests.
The entertainment throughout the day was absolutely amazing, with plenty to keep everyone...
"Overall a very clean property, well maintained and the service provided by the staff was excellent. The unique amenities such as the Suru bar and the standalone restaurants meant you never get bored! And there is a overall very relaxed atmosphere, which is needed for a amazing beach stay!
I couldn’t recommend this hotel any more! Perfect for our stay in Gran Canaria"
"Arrived on late Thursday morning on 14th May. Stood outside for 6 minutes before the virtual receptionist let us in. We had to wait till approximately 2.30 to get into our room. The resort was not busy so cannot see why we couldn’t have obtained our room earlier. We were informed that the rooms only get serviced every other day which we thought was a bit strange as every other apartment/ hotel room we have stayed at has always been serviced everyday day with beds made, bathrooms cleaned and...
"There isn’t much luxury, this is no where near five star standards. My average nightly rate was €160 per night.
The rooms / apartments are very spacious, but are really starting to feel tired and need someTLC.
My main issue was that the shower didn’t drain effectively, which caused the whole bathroom and part of the hallway to flood.
I sent an email am to ask for it to be addressed, the sent a maintenance person in the next morning, however no change.
Housekeeping mentioned that maintenance...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن بويرتو دي موغان
انطلق إلى وجهة بويرتو دي موغان التي تبعتث على الاسترخاء! واستمتع بالحدائق، والشواطئ، والمارينا فيها.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
