In Pilliga, a hotel is required to offer a specific level of upscale amenities to earn a 5-star rating. These may include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like nightly turn-down services, concierge services and in-room massages. Some may also offer thoughtful touches such as welcome gifts.