Flawless guest service is integral to every 5-star hotel in Pia. From the moment you enter the lobby, staff attend to your every need, whether offering luggage assistance and storage or providing a turn-down service. Also, hotels have to feature superior amenities to be eligible for a 5-star rating. These can include deluxe baths, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.