"The property was beautiful, the food and drinks were great, the room was clean. However, the service was slow sometimes due to a lack of staff. Also the air conditioner acted up sometimes."
"The hotel is really new and certainly 5 star standard. Beautiful pools, rooms, facilities. Sadly let down by awful service. Many members of staff (more so junior) have 0 desire to be there and reflects in service standards. You’re asked to reserve restaurants, yet never 20 % full when I stayed, exemplified one night when I was asked to leave as I had no reservation - despite being 8 people in the restaurant with a capacity of 50+.
The GM did a great job to resolve but generally terrible...
"Wir haben ein normales Zimmer mit 2 Schlafzimmern gebucht und haben uns sehr auf den Urlaub gefreut. Lange war nicht die Freude! Nach Ankunft wurden wir zwar am Empfang nett begrüßt, jedoch nach Unterbringung im Zimmer hat uns das zugewiesene Zimmer den Boden unter den Füßen gerissen! Das Zimmer hat nach extrem muffigen Keller GESTUNKEN! Unsere Anziehsachen haben noch tagelang danach gestunken! An den Holzmöbeln wie Bettgestell, Regaltüren waren sogar ganz schwarze Flecken bzw. SCHIMMEL...
"Ok stay, but some details did not match a 5-star luxury suite experience
Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional.
That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh...
"Such an amazing experience. 10/10
The nicest and friendliest staff ever. Everything was so clean,and it’s a great location for families with little kids. We had such a wonderful stay and felt so welcomed.Highly recommend!"
"Best location ever - direct, private beach access and based in the lovely town of Kallithea. Sun beds always available, no matter what time of day (and we went in August!). Great pool and meticulously maintained social areas and beach bar. Excellent bus service from town in air conditioned coaches meant no need for a hire car to explore the Kassandra Peninsular."
"Trevlig och hjälpsam personal men hotellet var inte så bra underhållet. Poolerna och läget vid stranden var mycket bra men rummen var i rätt dåligt skick och inte i 5-stjärnor standard. Likaså var deras spa bra men gymmet mindre bra. Att det var så ojämn standard drar ner betyget och gör att det inte upplevs som ett 5-stjärnigt hotell rakt igenom."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
