"Lovely hotel in a great location to access everything you need. The room was beautiful, the bed comfortable and the shower was divine. Best of all was the staff - Hue (Wendy) was always ready to help and connected us with tours directly through WhatsApp- she really made this stay special."
"We had a wonderful stay at Hôtel de la Coupole – MGallery! The hotel staff were incredibly friendly, welcoming, and helpful throughout our stay, making us feel well taken care of. The view from our room was absolutely breathtaking and made our experience even more special. The hotel’s amenities were excellent, and everything contributed to a comfortable and memorable stay.
We truly appreciated the beautiful atmosphere, outstanding hospitality, and attention to detail. This hotel is a great...
"Is very close to the center plaza and the famous Couple Plaza Hotel. Within walking distance of every where, just mind the small hill walk. Great price very clean good AC and free good breakfast. Would definetly stay here again and recomend."
"This place is false advertising online. When we arrived to our room, there was a HORRIBLE smell. Bugs flying all over the room. Roaches and spiders crawling in the room. Dead bugs were smashed on the walls and no one cleaned it. I booked a Luxury Double room but was given a deluxe room with one bed. They tried to upgrade rooms but still the same issues. This hotel is not luxury. It smells old. It looks as if it’s not used. The doors had holes in them which allowed bugs to settle in the room. We...
"I really wanted to like this place. Staff was trying their best. I found an open condom wrapper and an unused condom still in the wrapper between my mattress and the bed frame. Old car tires were used to hold up the flower beds. That’s not very ecolodge like. The food was not very good. I ordered a Banh mi and received something with scrambled eggs and two slices of Wonderbread. No baguette in sight, no pork or other meats. The whole village is incredibly dirty with trash everywhere. I’m not...
"Knowing that this was a newly opened hotel, we expected some quirks and ongoing improvements. But it is easy to see that this place is special and that the management and team from the manager, to reception to room attendants are well trained, very professional and eager to please. The location above the main sapa square is very convenient, yet away from the hectic energy around the square. Overall Sapa was a very pleasant experience and I can highly recommend both the city and this new resort....
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