Exemplary guest service is the hallmark of every 5-star hotel in Palayam. From the instant you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing a nightly turn-down service. What's more, hotels have to offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, a wellness center, swimming pools, gourmet kitchens and knowledgeable concierge.