Flawless guest service characterizes every 5-star hotel in Ouyen. From the moment you arrive, staff ensure your every need is met, whether arranging valet parking or providing a nightly turn-down service. On top of that, hotels have to offer superior conveniences to be considered for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, fine dining kitchens and knowledgeable concierge.