البحث عن فنادق بتصنيف 5 Star في أوسترفيكا من SAR 439

"The room was not ready when I arrived. They put me in another room and did not update in their system, so this caused later issues. I was in the spa from 9:30 to 1pm and my room was not cleaned. I complained and they gave me free drinks in the bar. I returned to the room 2 hours later and it still was not clean. A manager had to get involved. The room condition was poor. Maintenance does not seem to be consistent at this property. The elevator kept going to floor 5 and staff knew about it for...

"The staff was great, check-in was very smooth, super amazing breakfast and right in the heart of the city center! "

"Amazing stay, loved the staff and grounds"

"Nice property. I dont feel the reception desk- not all But the ones we had interaction with upim arrival and checking out were very experienced. We arrived early expecting to store luggage and were told our room would be ready within 1-1 1/2 hr. It was not even ready for 2pm us hours. We wouldn’t e cared if we were told to come back at check in but wasted time waiting around . In departure we were not presented with bill payment receipt even though we asked I had to message property to receive...

"Die Lage das Hotels, die Anlage selbst, das Personal,"

"Lovely room, great shower. The staff was friendly and helpful. The breakfast was amazing."