"It's already my seventh time here, but it's impressive how it degraded the service, if you don't ask they don't make the bed opener, in 3 nights they didn't put back neither towels nor the water, when I asked for the water, they charged 48 reias, coffee capsules also didn't put it back, in the restaurant the dishes don't come out with the same quality as years ago (which was impeccable) the older employees still do a good job, but the new ones are unprepared, they took 30 minutes at the checkout...
"It's already my seventh time here, but it's impressive how it degraded the service, if you don't ask they don't make the bed opener, in 3 nights they didn't put back neither towels nor the water, when I asked for the water, they charged 48 reias, coffee capsules also didn't put it back, in the restaurant the dishes don't come out with the same quality as years ago (which was impeccable) the older employees still do a good job, but the new ones are unprepared, they took 30 minutes at the checkout...
Marcos