Outstanding guest service is at the heart of every 5-star hotel in Neeses. From the second you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing a nightly turn-down service. Also, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury toiletries, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.