البحث عن فنادق بتصنيف 5 Star في مرافينس من SAR 643

"The room was not ready when I arrived. They put me in another room and did not update in their system, so this caused later issues. I was in the spa from 9:30 to 1pm and my room was not cleaned. I complained and they gave me free drinks in the bar. I returned to the room 2 hours later and it still was not clean. A manager had to get involved. The room condition was poor. Maintenance does not seem to be consistent at this property. The elevator kept going to floor 5 and staff knew about it for...

"Well maintained rooms. Efficient check in staff. Waterfront location for drinks"

"Beautiful hotel in great location. Welcoming, helpful staff! Wonderful breakfast and rooftop bar!"

"Amazing stay, loved the staff and grounds"

"Nice property. I dont feel the reception desk- not all But the ones we had interaction with upim arrival and checking out were very experienced. We arrived early expecting to store luggage and were told our room would be ready within 1-1 1/2 hr. It was not even ready for 2pm us hours. We wouldn’t e cared if we were told to come back at check in but wasted time waiting around . In departure we were not presented with bill payment receipt even though we asked I had to message property to receive...

"Lovely room, great shower. The staff was friendly and helpful. The breakfast was amazing."

"Room was very clean and tidy. Beds were big and tidy. All the staff were extremely helpful, polite and friendly. Breakfast was good, not the best I have had. Location is good if you have a car as it’s just outside the old town, about 10 minutes from decent parking for the town. Indoor pool and spa area was excellent. All in all a nice hotel."