"We arrived past 3pm and we were told our room was not ready without any explanation or apologies , and no indication of how long it would take. The guy next to her could sense that we were unhappy and offered us two drinks which was appreciated after a long travel.
Room itself was spacious and comfortable though the sea view was underwhelming with more construction site seen than sea.
I think they might need more housekeeping staff as the second day our room was still not cleaned when it was...
"Staff was very unprofessional, ordered 5 drinks at the hotel bar with my family before going out for a dinner reservation, 40 mins later drinks hadn’t arrived and we were going to be late for our reservation. only one drink was made, so i cancelled the order but the staff got upset and started talking back and demanded i pay the €12 for the drink she had made out of the 5 i had asked for. very uncomfortable and unprofessional.
hotel is clean enough though."
"Lovely location amazingly helpful caring staff - lovely pool - better for adults than children I guess but a fifty something couple we had an amazing stay - with a hire car easy reach of lovely beaches and shops etc . Highly recommended thank you Penina Staff"
"Overall, the Iberostar Lagos is a decent hotel in a beautiful location, but I would rate the experience closer to 4 stars than a true 5-star resort. The scenery and proximity to the beach are fantastic, and the breakfast was excellent. The staff were wonderful, especially João, who provided exceptional service and deserves recognition.
For the price, however, I expected better service. Pool service was very slow, and we often waited a long time before anyone approached us.
Our original room...
"Perfect stay for families. As a couple we didn’t think it was a 5 star resort. There were some bathroom issues throughout our stay. A/C issue got resolved on the first day. Food and drinks were all inclusive grade. Would recommend if you want a quite stay to request a room by the wellness or adult pool."
"The hotel was good but it’s hard to get around because the distance at least from our room to the beach/pool etc is quite long. Also, there’s a few restaurants but hard to get a reservation. The first night we got in we attempted to make reservations and some of them were not even available during our stay, and the first available time to eat our first night in was at 9:30pm. The beach service is almost non existent. You can be sitting for hours and no one comes to ask you if you would like to...
"Wir hatten einen längeren Aufenthalt in diesem Hotel. Aus unserer Sicht entspricht es jedoch keinesfalls einem 5-Sterne-Hotel. Der Zustand der Anlage ist teilweise mangelhaft: Stark verschmutzte Scheiben in den Aufgängen sowie lose Dielen auf der Pool- und Frühstücksterrasse stellen sogar eine Stolpergefahr dar.
Der obere Pool war ruhig, aber unbeheizt. Der untere Pool war dauerhaft überfüllt und wirkte dadurch wenig sauber. Die Zimmerreinigung war gründlich, erfolgte jedoch sehr unregelmäßig....
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
