"The pool lounger system is the one major flaw here, and it needs fixing. Guests go out around breakfast, leave belongings on loungers, and effectively reserve them for the entire day - often while the loungers sit empty for hours. At peak times, this creates long queues, and you can expect to wait 1-2+ hours for a lounger (even though many sit empty) simply because others are hoarding spots. Management needs to enforce a clear time limit for unattended loungers and stop guests from “saving”...

"The location is amazing and the hotel beautifully appointed"

"The Villa Serbelloni is a very beautiful and well-kept property, and has some of the most amazing views of Lake Como! Watching the sunrise and sunset were spectacular! The service at the hotel and its restaurants was excellent. The location is walkable to the ferries and the property has its own dock, where one can arrange for a private boat tour of the lake. We highly recommend the Villa Serballoni to anyone planning on visiting Lake Como. One of our best vacations ever!"

"Incredible from the second we stepped foot onto property"

"Everything about this place is amazing! The huge room with beautiful views over the lake, the spotless bathroom with luxurious toiletries and plenty of towels and the wonderfully comfortable bed. Also, your breakfast was served every morning on your terrace which was the best way to start the day. Add to that the staff were all so polite but also kind, friendly and welcoming. They couldn’t do enough for you. We also used the private spa which was a treat and so relaxing. I cannot recommend this...