In Miniota, a hotel needs to offer a certain level of top-notch amenities to earn 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer thoughtful touches like welcome gifts.