"I am beyond disappointed with my recent stay at this hotel. What should have been a relaxing trip was ruined by the sheer lack of basic hospitality and professionalism.
Upon arrival, I wasn’t even greeted. The front desk clerk acted as if my check-in was a massive inconvenience. We already checked in and waited for an 1 hour in the line, but our rooms is not yet ready so we decided to go out for couple of hours. When we came back to picked up the key to our room the front desk told us to go back...
"I am beyond disappointed with my recent stay at this hotel. What should have been a relaxing trip was ruined by the sheer lack of basic hospitality and professionalism.
Upon arrival, I wasn’t even greeted. The front desk clerk acted as if my check-in was a massive inconvenience. We already checked in and waited for an 1 hour in the line, but our rooms is not yet ready so we decided to go out for couple of hours. When we came back to picked up the key to our room the front desk told us to go back...
Elizabeth