Exceptional guest service is at the heart of every 5-star hotel in Lucka. From the minute you step through the door, staff cater to your every need, whether recommending activities or providing a nightly turn-down service. Also, hotels have to feature top-rate amenities to be considered for a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.