"Stayed at the Celtic Manor Resort recently and came away feeling a little disappointed overall. The bed was genuinely excellent and most of the staff we dealt with were friendly and polite, but for a hotel marketed as five-star, parts of the experience didn’t really match the price point.
On arrival, the concierge/car parking experience felt unnecessarily dismissive, which isn’t the welcome you expect when paying premium prices. The hotel itself also feels quite dated in areas.
The room was...
"Stayed at the Celtic Manor Resort recently and came away feeling a little disappointed overall. The bed was genuinely excellent and most of the staff we dealt with were friendly and polite, but for a hotel marketed as five-star, parts of the experience didn’t really match the price point.
On arrival, the concierge/car parking experience felt unnecessarily dismissive, which isn’t the welcome you expect when paying premium prices. The hotel itself also feels quite dated in areas.
The room was...
Paul