Outstanding guest service is the hallmark of every 5-star hotel in Las Penas. From the instant you arrive, staff ensure your every need is met, whether arranging customized tours or providing a turn-down service. In addition, hotels must feature upscale amenities to meet the standard for a 5-star rating. These can include deluxe baths, spas or saunas, swimming pools, gourmet kitchens and knowledgeable concierge.