Exceptional guest service is at the heart of every 5-star hotel in Kuri. From the minute you step through the door, staff ensure your every need is met, whether answering room service calls 24/7 or providing a nightly turn-down service. Also, hotels must feature superior amenities to obtain a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.