In Kon, a hotel needs to offer a specific amount of upscale amenities to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like welcome gifts.