Impeccable guest service is the defining feature of every 5-star hotel in Kemayan. From the moment you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massages. In addition, hotels must feature upscale conveniences to be entitled to a 5-star rating. These can include luxury bath products, a wellness center, pools, gourmet kitchens and knowledgeable concierge.