Exceptional guest service is integral to every 5-star hotel in Kampung Tenang. From the second you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing in-room massages. In addition, hotels have to feature superior amenities to obtain a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.