Flawless guest service is the defining feature of every 5-star hotel in Kampung Sungai Gatal. From the second you arrive, staff are at your beck and call, whether recommending activities and tours or providing in-room massage treatments. On top of that, hotels must feature top-rate amenities to obtain a 5-star rating. These can include luxury bathrobes, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.
