Flawless guest service is at the heart of every 5-star hotel in Kampung Selabak. From the second you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing a nightly turn-down service. What's more, hotels have to feature top-rate conveniences to meet the standard for a 5-star rating. These can include luxury bathrooms, a wellness center, swimming pools, fine dining restaurants and knowledgeable concierge.