Exceptional guest service is the foundation of every 5-star hotel in Kampung Charok Kelian. From the moment you enter the lobby, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels have to feature superior amenities to obtain a 5-star rating. These can include luxury bathrooms, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.