Faultless guest service characterizes every 5-star hotel in Kampung Bandar. From the moment you arrive, staff are at your beck and call, whether arranging valet parking or providing a nightly turn-down service. Additionally, hotels must offer upscale conveniences to be entitled to a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.