In Isili, a hotel must provide a specific level of upscale conveniences to be designated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may also offer thoughtful touches like a welcome gift.