Impeccable guest service is integral to every 5-star hotel in Imphal. From the moment you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing a nightly turn-down service. Plus, hotels must offer upscale conveniences to be eligible for a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.