Impeccable guest service is at the heart of every 5-star hotel in Hewitt. From the moment you arrive, staff cater to your every need, whether arranging valet parking or providing in-room massages. Plus, hotels must feature upscale conveniences to be entitled to a 5-star rating. These can include luxury toiletries, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.