"we had booked a townhouse Suite for 5 adults consisting of 3 bedrooms. I had personally called up reservations to confirm availability and thereafter booked through Expedia within 5 minutes of my call. Full amount was paid at time of booking.
we were however down graded to two individual rooms citing technical error in booking and amount adjusted .
very unprofessional."
"we had booked a townhouse Suite for 5 adults consisting of 3 bedrooms. I had personally called up reservations to confirm availability and thereafter booked through Expedia within 5 minutes of my call. Full amount was paid at time of booking.
we were however down graded to two individual rooms citing technical error in booking and amount adjusted .
very unprofessional."
atul