In Gracemont, a hotel must provide a certain level of upscale features to be designated 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their superior standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches like welcome gifts.