"I was expecting a luxury type of hotel and got at max a 4 star hotel. The room was very dark and housekeeping service was deficient. The ladies at the call center were very nice qnd tried to do an excellent job, however there is a detachment between them and the rest of the hotel. In summary an ok hotel and don’t expect much more. Location is extraordinary and we took advantage of that. Central park. Shops and restaurants around are the best. With that location management must make the best...
"I was expecting a luxury type of hotel and got at max a 4 star hotel. The room was very dark and housekeeping service was deficient. The ladies at the call center were very nice qnd tried to do an excellent job, however there is a detachment between them and the rest of the hotel. In summary an ok hotel and don’t expect much more. Location is extraordinary and we took advantage of that. Central park. Shops and restaurants around are the best. With that location management must make the best...
Luis A.