In Geistown, a hotel needs to offer a certain number of upscale amenities to be rated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer thoughtful touches like a welcome gift.