"Loved the hotel property, the spa was excellent, great pool and poolside drinks, took feedback well on some tiny points to resolve and enjoyed our stay"
"The overall experience was good. The staff were very helpful and attentive. There was a bad smell in the first room we checked into, but they changed our room the next day, and the new room was much better. The housekeeping team also did a great job. The food and service at Zamana Restaurant were amazing as well.
I have stayed at many five-star hotels around the world, and I would say the service here is definitely five-star. However, based on the condition and quality of the rooms, I wouldn’t...
"Wir hatten ein Zimmer mit anteiligen Meerblick. Das Personal war überaus aufmerksam und zuvorkommend. Man hat sich sehr viel Mühe gegeben, damit wir einen guten Aufenthalt haben.
Das Frühstück war sensationell und sehr vielfältig. Allerdings störte der Lärm von Klimaanlagen / Lüftungsanlagen die Nachtruhe. Schlafen bei geöffnetem Fenster war nicht möglich, des Weiteren bot die geschlossene Tür zum Balkon kaum einen Schallschutz. Das sollte bei einem Hotel mit einem gewissen Anspruch und...
"Hotel is beautiful. Its exactly what you’d expect to find in Greece. Staff was nice and helpful.
Reason for 3 stars:
The room was very spacious but cheaply built. The flooring was creaking and would flex a lot. The shower was emitting a mold smell and upon closer inspection, there was mold all along the perimeter of the shower. I hate to call out such a nice hotel however this may be a big issue with a certain crowd. I hope they take this into consideration for future tenants.
Beyond these 2...
"We had an incredible time! The team helped us book activities, suggested plans based on our interests, were extremely kind and welcoming and the room and amenities were spectacular. To top it off the food was incredible! The breakfast greek yogurt with fruit and granola was my favorite ever. We cant wait to go back!"
"We had a deluxe villa with own pool. It was just a shame due to staying later in the season, we did not get the sun on our loungers and the pool was very cold. (Still tried it though!!) Suite was lovely, Breakfast was good, lots of choice. All the staff were very friendly and helpful. Resort is close to main road, which was a bit annoying if sitting out. Overall though, could not fault the resort.
However, walked along the nearest beach, and was very disappointed with the amount of rubbish and...
"The front desk staff was warm and welcoming and went above and beyond to make our stay fantastic! The room and bed was by far one of the most comfortable beds I’ve stayed at in a hotel and I’ve traveled all over the world. The breakfast and staff were fantastic and met our every need. The location couldn’t have been better, a quick 8 min walk to the harbor and many restaurants. Chania is a wonderful city and for my first time going to Crete, was overjoyed with my stay at Chania hotel .. big...
"Lovely hotel with a very substantial choice of breakfast - you can definitely eat like a king in the morning! Private dipping pool was great and location was quiet with a nice view of downtown. However, it is a bit far and you need a car or have to rely on buses (or just lots of walking including uphill on the way back). Staff were helpful and polite in general. Only drawback is the balcony part is not totally private, especially if the next door guests are outside at the same time."
"This is a relatively new property with amazing sea views and a great breakfast spread. But that is the only positive. The housekeeping is below par. The front office is often manned by newly recruited staff who are clueless and do not have the necessary skills and knowledge to manage guests, Our room (upgraded 1st day room and subsequent room the next day) had a stream of red ants all over the room. The housekeeping staff had to be called in late at night (well past 10 o’clock) to clean the...
"we absolutely LOVED our stay at the Hilton Chania. The corner room we had with sauna and sea views was so incredible that we changed our flights to stay an extra night. The staff was friendly, the breakfast was delicious and the location was very conveniently located close walking distance to the main town along the water. The sunsets from the roof top bar were insanely gorgeous and the outdoor and indoor pool were perfect for sunny and rainy conditions.
We can't wait to come back!!! Thank you...
"The staff were very welcoming and lovely. The room was clean and stocked with treats, the spa was sensational, and the meals were great. We did ask for our room to be cleaned and only the bed was made - they did not remove used drink glasses, wipe surfaces, or replenish the coffee pods for our espresso machine. But the drinks were strong, the pool was gorgeous, and overall very happy with our experience!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
