In Eidson, a hotel needs to provide a certain number of upscale conveniences to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches like a welcome gift.