"The room was not ready when I arrived. They put me in another room and did not update in their system, so this caused later issues. I was in the spa from 9:30 to 1pm and my room was not cleaned. I complained and they gave me free drinks in the bar. I returned to the room 2 hours later and it still was not clean. A manager had to get involved. The room condition was poor. Maintenance does not seem to be consistent at this property. The elevator kept going to floor 5 and staff knew about it for...
"The room was not ready when I arrived. They put me in another room and did not update in their system, so this caused later issues. I was in the spa from 9:30 to 1pm and my room was not cleaned. I complained and they gave me free drinks in the bar. I returned to the room 2 hours later and it still was not clean. A manager had to get involved. The room condition was poor. Maintenance does not seem to be consistent at this property. The elevator kept going to floor 5 and staff knew about it for...
Allison