Flawless guest service is at the heart of every 5-star hotel in Dawson. From the second you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing a nightly turn-down service. Plus, hotels must feature upscale conveniences to be considered for a 5-star rating. These can include luxury bathrooms, spas or saunas, swimming pools, gourmet kitchens and knowledgeable concierge.