We paid for the breakfast with the room but some confusion came along w the reservation. No biggie, would have bought the delicious looking food anyways. Mid way getting our plates, the front desk lady came up to us and apologized for the confusion. Literally the only hiccup in the whole trip n it wasn’t even a hiccup lol. Things happen. It was a beautiful place and will definitely return.
We paid for the breakfast with the room but some confusion came along w the reservation. No biggie, would have bought the delicious looking food anyways. Mid way getting our plates, the front desk lady came up to us and apologized for the confusion. Literally the only hiccup in the whole trip n it wasn’t even a hiccup lol. Things happen. It was a beautiful place and will definitely return.
Found this to be a very nice hotel. Would recommend to anyone going in that direction. Staff were all friendly & helpful. Continental breakfast was very good, in a large room, clean & enjoyable. Coffee available at all times.
Found this to be a very nice hotel. Would recommend to anyone going in that direction. Staff were all friendly & helpful. Continental breakfast was very good, in a large room, clean & enjoyable. Coffee available at all times.
We closed on our house and the house we were buying wasn't ready yet. So it was a very comfortable place to live with our cat and dog. A one time deposit rather than a $30 a night fee was welcome. We stayed there for a couple weeks before we were able to get in our new home. Whirlpool in pool area wasn't working, but the workout room was very nice. Their breakfasts were the best of where we stayed.
We closed on our house and the house we were buying wasn't ready yet. So it was a very comfortable place to live with our cat and dog. A one time deposit rather than a $30 a night fee was welcome. We stayed there for a couple weeks before we were able to get in our new home. Whirlpool in pool area wasn't working, but the workout room was very nice. Their breakfasts were the best of where we stayed.
dj
Reviewed January 22, 2016Reviewed January 22, 2016
Spent 6 nights at this location for a business trip. Overall it's pleasant- the 5 star rating isn't for luxury, but more for value. Because my co-workers were at different properties in the area, I had an opportunity to check out other locations (which were even on the same street) and I would place this at the top for value.
Spent 6 nights at this location for a business trip. Overall it's pleasant- the 5 star rating isn't for luxury, but more for value. Because my co-workers were at different properties in the area, I had an opportunity to check out other locations (which were even on the same street) and I would place this at the top for value.
The room was super clean and pretty! Even the walls and floor were in great condition! I really loved how clean everything was. The bed was comfortable, the tv had a zillion channels, the bathroom was very clean, the elevator was clean, the pool was clean and warm! I loved the non-slip floor around the pool. The breakfast was pretty good too. I've stayed in many 3 and 4 star hotels in Madison, and this is a new favorite!
The room was super clean and pretty! Even the walls and floor were in great condition! I really loved how clean everything was. The bed was comfortable, the tv had a zillion channels, the bathroom was very clean, the elevator was clean, the pool was clean and warm! I loved the non-slip floor around the pool. The breakfast was pretty good too. I've stayed in many 3 and 4 star hotels in Madison, and this is a new favorite!
Nicole
Reviewed November 14, 2026Reviewed November 14, 2026
We were there for a couple of days to see relatives and do some sightseeing in the area. Very comfortable and accommodating. My daughter even had a tummy ache and they were nice enough to give me a piece of bread in the evening since she couldn't hold down normal outside food. Very friendly service. Thank you!
We were there for a couple of days to see relatives and do some sightseeing in the area. Very comfortable and accommodating. My daughter even had a tummy ache and they were nice enough to give me a piece of bread in the evening since she couldn't hold down normal outside food. Very friendly service. Thank you!
I give the staff the highest rating. They were all friendly, efficient and accommodating. Our room was clean, fresh clean towels everyday, and also made our bed. The breakfast had everything you need. Protein, dairy, juice, fruit, variety of breads and scones. The lady that took care of the breakfast buffet was friendly, kept the area clean, refilled the food as needed. She actually came to our table to ask if everything was okay.
I give the staff the highest rating. They were all friendly, efficient and accommodating. Our room was clean, fresh clean towels everyday, and also made our bed. The breakfast had everything you need. Protein, dairy, juice, fruit, variety of breads and scones. The lady that took care of the breakfast buffet was friendly, kept the area clean, refilled the food as needed. She actually came to our table to ask if everything was okay.
Peggy A
Reviewed November 9, 2026Reviewed November 9, 2026
The only thing I’d change is the tree (pillar) between the pool and the hot tub, it made it difficult to watch the kiddo while my partner and I relaxed. Also: yes, there is a hot tub, I don’t know why the listing doesn’t include it.
The only thing I’d change is the tree (pillar) between the pool and the hot tub, it made it difficult to watch the kiddo while my partner and I relaxed. Also: yes, there is a hot tub, I don’t know why the listing doesn’t include it.
How much does it cost to stay in a 5-star hotel in Cross Plains?
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