البحث عن فنادق بتصنيف 5 Star في كووكهام من SAR 327

"This isn’t an old hotel but it presents that way. We travel a lot and this is the first time we’ve ever encountered it being impossible to plug anything in at the bedside. The hotel uses some strange proprietary outlet for the lamps! This is a health issue as my partner needed to plug in his CPAP. The hotel did lend us an extension cord but that creates a trip hazard on the way to the bathroom. This is really just patently stupid. There are also insufficient outlets in the room and no usb...

"I feel bad that I have had to give a mix rating because I feel everything about our stay was going well until I suffered food poisoning. I woke up at 2am in a lot of pain and spent two hours in the bathroom vomiting. Earlier that day I had the king prawns and at dinner I had the flat iron steak. Immediately after my dinner I felt a discomfort but did not think anything of it. When we checked out on 26th May I mentioned this to the receptionist who said there was nothing she could do and I should...

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

"Staff were fantastic and my dad was given a wonderful welcome. The rooms and cleanliness and hospitality and warmth was outstanding. Thank you Magdelena and all the staff for making our stay so special. Thank you also to Daisy for organising the rooms to accommodate us as a group. My dad had a wonderful time. Breakfast was delicious "

"Arrived at the hotel at 1:30pm as checkin was not until 3pm we sat in the bar and waited. Looking around the staff seemed flustered, stressed and any requests felt like a bit too much trouble. At 3pm went to check in and was told the room was still not ready. Only then were we allowed to use the facilities I.e outdoor pool.(would it have been too much trouble to offer this at 1:30pm?) we were told they would find us when the room was ready. At 6pm still no sign of staff so went to reception...

"T"

"Beautiful place and right in the city centre, so great for movement around. Hotel itself quite neat and they made efforts to give us early check in. They also offered to keep our luggage until our next visit."