In Chilas, a hotel needs to offer a specific amount of high-end amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may also offer extra touches such as a welcome gift.